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Literacy involves the skills of reading, writing, speaking, and listening in a manner that enables effective communication and understanding of the world. These skills are crucial.
Effective communication with diverse individuals in various situations is essential in the care sector. Additionally, the ability to interpret documents, like medication charts or care plans, and write clearly so others can understand is equally important.
Effective communication with service users, colleagues, and family members.
How to read and write documents such as care plans, medication charts, and dietary notes.
The importance of structuring documentation clearly for others to understand.
Health and safety awareness, including the correct frequency of service user checks.
The significance of confidentiality and procedures for sharing sensitive information.
Correct punctuation and grammar for clear communication.
How to respond professionally to family and service user queries about health and care.
Basic literacy skills to enhance care quality and team communication.
